Refund Policy
Here at ArtNova Al, we deeply value your experience with our Al image generation platform. While we aim to meet all expectations, we acknowledge that in some cases, a refund is warranted. In the interest of transparency, this document sets out your choices.
Subscription Refund Terms
A refund may be requested up to 24 hours after initial purchase provided it comes with the full account portfolio.
- To initiate a refund, the details to be submitted are:
- Contact our support team within the refund timeline.
- Provide your account email along with account details to expedite processing.
All refund requests are subject to a review based on our guidelines. Approved refunds will be processed to the original method of payment. This may take some time due to your financial institution.
Limitations & Important Notes
- Those requests coming in after the 1-day window will not be accepted.
- Refunds will not be processed on account of renewal charges. It will only apply to initial purchase.
- ArtNova Al has the right to refuse refund request that fall outside the scope of policy.
- All users are bound by the Terms of Service and Refund Policy upon subscription.
- We recommend checking all features and plans before purchase to ensure they fit your creative requirements.
Any Questions?
If there are any inquiries or issues related to the subscription,
Email: info@artnovaai.com